Terms and Conditions

TERMS AND CONDITIONS OF [NOME AZIENDA] Roma Roma

GENERAL INFORMATION

Nome Azienda: [NOME AZIENDA] Roma Roma
Registered office: [INDIRIZZO]/a, [CAP CITTÀ], ITALY
Contact: [TELEFONO], info@[NOME AZIENDA] Roma.it
VAT number: [P.IVA]
Business Register: [REA]

PREAMBLE

www.[NOME AZIENDA] Romafile.com is a website owned by [NOME AZIENDA] Roma Roma that provides exclusively digital file services. These Terms and Conditions govern the use of our website and the purchase of our digital products.

1. DEFINITIONS

For the purposes of these Terms, the following definitions apply:

Company/Seller: [NOME AZIENDA] Roma Roma.
Customer/User: the natural or legal person who purchases the digital products offered on the site.
Products: the digital files available for purchase on the site.
Order: the purchase request made by the Customer.
Contract: the agreement concluded between the Company and the Customer upon acceptance of the Order.
Credits: prepaid value units usable for the purchase of products on the site.

2. APPLICABILITY

2.1 These Terms apply to all Contracts concluded through the website www.[NOME AZIENDA] Romafile.com.

2.2 By placing an Order, the Customer declares to have read, understood and fully accepted these Terms.

2.3 The Company reserves the right to modify these Terms at any time. Changes will take effect from the moment of publication on the site. It is the Customer's responsibility to periodically check for updates.

2.4 If one or more provisions of these Terms are declared null or unenforceable, the remaining provisions shall remain fully valid and effective.

3. PRODUCT CHARACTERISTICS

3.1 The products offered on the site are exclusively digital files.

3.2 Product descriptions and images are purely indicative and do not constitute a binding contractual element.

3.3 The Company undertakes to provide accurate product information, but does not guarantee the absence of errors in descriptions or images.

4. CONTRACT CONCLUSION

4.1 The offers presented on the site do not constitute a binding offer, but an invitation to offer.

4.2 The contract is considered concluded when the Customer receives Order confirmation from the Company.

4.3 The Company reserves the right not to accept incomplete Orders or Orders containing incorrect information.

4.4 The Company reserves the right to refuse an Order at its discretion, after notifying the Customer.

5. PRICES AND Metodi di Pagamento

5.1 All prices indicated on the site are expressed in Euros and include VAT.

5.2 The Company reserves the right to modify prices at any time, provided that the price applied will be that published on the site at the time of the Order.

5.3 Accepted Metodi di Pagamento are: PayPal, Credit Card and Bank Transfer.

5.4 Payment must be made in full at the time of the Order.

6. CREDIT SYSTEM

6.1 The site uses a prepaid credit system.

6.2 Credits are purchased in advance and credited to the Customer's account.

6.3 Credits have no expiration date and remain valid as long as the Customer's account is active.

6.4 In case of account closure, remaining credits will be automatically forfeited without right to refund.

7. PRODUCT DELIVERY

7.1 Digital products are delivered via direct download from the site or sent to the email address provided by the Customer.

7.2 Tempi di Consegna are immediate or within 24 hours of Order acceptance, unless otherwise indicated.

7.3 In case of delivery delay exceeding 7 days, the Customer has the right to terminate the Contract, after written notice to the Company.

8. RIGHT OF WITHDRAWAL AND REFUND POLICY

8.1 EXCLUSION OF THE RIGHT OF WITHDRAWAL: In accordance with current legislation (art. 59, paragraph 1, lett. o) of the Consumer Code), the right of withdrawal is excluded for the supply of digital content not supplied on a tangible medium whose performance has begun with the express agreement of the consumer.

8.2 Given the nature of digital products, no refund is provided after purchase, as the digital product cannot be "returned".

8.3 In case of malfunction of digital files due to intrinsic product defects, the Customer may request assistance by opening an after-sales support ticket.

9. RESPONSIBILITIES AND WARRANTIES

9.1 Digital files are provided "AS IS" and "AS AVAILABLE", without any express or implied warranty.

9.2 INTENDED USE: The purchase of power increase files is intended EXCLUSIVELY for use on racetracks, authorized competitions or private spaces closed to traffic. The Customer acknowledges and accepts that the Italian Highway Code (Legislative Decree 285/1992 and subsequent amendments) prohibits non-approved modifications to vehicles intended for public road circulation.

9.3 LIMITATION OF LIABILITY: The Company provides exclusively digital files and cannot know the Stato or conditions of the vehicle on which they will be installed. [NOME AZIENDA] Roma Roma expressly disclaims any liability, direct or indirect, for:

Damage to the vehicle resulting from the installation or use of digital files
Legal consequences arising from improper use of digital files
Violations of the Highway Code or other applicable regulations
Revocation of vehicle warranty by the manufacturer
Vehicle approval or inspection problems

9.4 RELATIONSHIP BETWEEN PARTIES:

[NOME AZIENDA] Roma Roma ("Supplier"): responsible exclusively for the intrinsic quality of the supplied digital file.
Installer ("Professional"): third party who takes care of installing the digital files and is solely responsible for the installation process on the end customer's vehicle.
End Customer ("User"): owner of the vehicle on which the digital files are installed.

9.5 INSTALLER'S RESPONSIBILITY: The Installer:

Is solely responsible for the process of installing the digital file on the vehicle
Has the obligation to verify the vehicle's suitability to receive the modifications provided by the digital file
Must adequately inform the End Customer about the risks and consequences of installation
Assumes all responsibility for damage to the vehicle resulting from installation
Has a direct contractual relationship with the End Customer, independent of [NOME AZIENDA] Roma Roma
Undertakes to indemnify [NOME AZIENDA] Roma Roma from any liability arising from installation

9.6 ABSENCE OF [NOME AZIENDA] Roma Roma'S RESPONSIBILITY FOR INSTALLATION: The Company:

Is NOT responsible for the installation of the digital file on the vehicle
Is NOT responsible for the compatibility of the file with the specific Stato of the end customer's vehicle
Is NOT part of the contractual relationship between the Installer and the End Customer
Is NOT responsible for the effects resulting from the use of files on unsuitable vehicles

9.7 The Company does not guarantee that digital files are error-free or that they meet specific Customer needs.

9.8 The Company will not be responsible for direct, indirect, incidental, consequential or punitive damages arising from the use or inability to use the products.

9.9 The Customer, by proceeding with the purchase, expressly declares to be aware of current regulations regarding vehicle modifications and undertakes to use digital files in accordance with such regulations.

10. INTELLECTUAL PROPERTY

10.1 All content on the site (including, by way of example, texts, graphics, logos, icons, images, audio and video files, software) is the exclusive property of the Company or its licensors and is protected by copyright laws.

10.2 Any reproduction, distribution, modification, publication or use of the site's content is prohibited without prior written authorization from the Company.

10.3 With the purchase of digital files, the Customer obtains a non-exclusive and non-transferable license for personal use of the products, without acquiring any intellectual property rights to them.

11. COMPLAINTS AND CUSTOMER SUPPORT

11.1 Any complaints must be communicated to the Company within 7 days of the product delivery date, in written and detailed form, to the email address info@[NOME AZIENDA] Roma.it.

11.2 The Company undertakes to respond to complaints within 14 days of receipt.

11.3 After purchase, it is possible to open a ticket for after-sales support.

11.4 The submission of a complaint does not suspend the Customer's contractual obligations.

12. PERSONAL DATA PROTECTION

12.1 The Company processes the Customer's personal data in accordance with its Privacy Policy, available on the site.

12.2 The Customer consents to the processing of their personal data for purposes related to the execution of the Contract.

13. APPLICABLE LAW AND JURISDICTION

13.1 These Terms are governed by Italian law.

13.2 For any dispute relating to these Terms or Contracts concluded through the site, the Court of Foggia shall have exclusive jurisdiction.

13.3 Pursuant to art. 66-quater of the Consumer Code, consumers residing in Italy may in any case bring proceedings before the court of the place where they reside or are domiciled.

14. FINAL PROVISIONS

14.1 Communications to the Company must be sent to the email address info@[NOME AZIENDA] Roma.it.

14.2 Any tolerance of behavior in violation of these Terms does not constitute a waiver of rights arising from violated provisions nor of the right to demand exact performance of due obligations.

14.3 These Terms, together with the Order confirmation, constitute the entire agreement between the Company and the Customer regarding the purchase of products.