Privacy Policy

Privacy Policy AND COOKIE NOTICE

1. INTRODUCTION

[NOME AZIENDA] Roma Roma, with registered office at [INDIRIZZO]/a, [CAP CITTÀ], ITALY, VAT number [P.IVA], as Data Controller, is committed to protecting the privacy and personal data of users of the website www.[NOME AZIENDA] Romafile.com.

This Privacy Policy describes how we collect, use, share and protect personal data when you visit or make purchases on our Site, as well as your choices regarding the processing of data.

2. PERSONAL DATA COLLECTED

We collect the following types of personal data:

Registration data: first name, last name, email address, password (in encrypted form), when you create an account.
Billing data: address, VAT number, tax code and payment information to process your purchases.
Navigation data: IP address, browser type, date and time of access, pages Visualizzaed, device used.
Usage data: information about how you interact with our Site, services purchased, preferences.

3. PURPOSE AND LEGAL BASIS OF PROCESSING

We process your personal data for the following purposes:

Purpose	Legal basis	Retention period
Account management and provision of requested services	Contract performance	Duration of contract plus 10 years for tax obligations
Processing of orders and payments	Contract performance	10 years for tax obligations
Customer support and response to inquiries	Legitimate interest	2 years from last interaction
Sending communications related to purchased services	Contract performance	Duration of contractual relationship
Sending newsletters and marketing communications (if consented)	Consent	Until consent is withdrawn
Site improvement and statistical analysis	Legitimate interest	14 months in aggregated form
Compliance with legal obligations	Legal obligation	As required by applicable law

4. COOKIE NOTICE

4.1 What cookies are

Cookies are small text files that websites send to the user's device, where they are stored to be retransmitted to the same sites on subsequent visits. Cookies allow the Site to recognize the user's device, improving the browsing experience.

4.2 Types of cookies used

4.2.1 Strictly necessary technical cookies

These cookies are essential for the proper functioning of the Site and cannot be disabled in our systems. They are generally activated in response to your Aziones, such as requesting services (setting privacy preferences, logging in, filling out forms, etc.).

Legal basis: contract performance (art. 6, par. 1, lett. b) GDPR).

4.2.2 Analytical cookies

We use analytical cookies to track and analyze user behavior on our Site in order to improve its functionality. The data collected is anonymized before being processed.

Legal basis: legitimate interest (art. 6, par. 1, lett. f) GDPR). You can disable these cookies in the settings.

4.2.3 Profiling cookies

These cookies are used to create user profiles in order to send advertising messages in line with the preferences expressed during browsing.

Legal basis: consent (art. 6, par. 1, lett. a) GDPR). You can always revoke previously expressed consent.

4.2.4 Third-party cookies

Our Site may contain cookies from different sites or servers (so-called "third-party" cookies): this occurs because the Site may contain elements residing on servers other than ours. Third parties may use the data collected for their own purposes, as detailed in their respective privacy policies.

4.3 Cookie management

You can express your cookie preferences through:

The cookie banner that appears on your first visit to the Site
Browser settings, following the instructions provided by major browsers:
- Chrome
- Firefox
- Safari
- Edge

4.4 Consent to the use of cookies

By closing the cookie banner, scrolling the page, clicking on a link or continuing navigation in another way, the user consents to the use of strictly necessary technical cookies. Consent for other categories of cookies is optional and can be managed through the cookie banner or browser settings.

Please note that refusing strictly necessary technical cookies may result in limitations in the use of the Site.

5. SHARING OF PERSONAL DATA

We may share your personal data with:

Service providers: partners who support us in providing services (e.g. hosting providers, payment services, customer support).
Business partners: third parties with whom we collaborate to offer certain services, only with explicit consent.
Public authorities: when required by law or necessary to protect our legal rights.

We also share non-personal information in aggregate form about the use of our Site with our social media, advertising and analytics partners, who may combine it with other data in their possession for statistical and marketing purposes.

6. INTERNATIONAL DATA TRANSFERS

Your personal data may be transferred and stored on servers located outside the European Union. In this case, we guarantee that the transfer takes place in compliance with GDPR and applicable regulations, adopting adequate safeguards such as standard contractual clauses approved by the European Commission.

7. DATA SUBJECT RIGHTS

In accordance with GDPR, you have the following rights regarding your personal data:

Right of access (art. 15 GDPR): right to obtain confirmation of the existence of your personal data and access to their content.
Right to rectification (art. 16 GDPR): right to update or correct your personal data.
Right to erasure (art. 17 GDPR): right to request the removal of your personal data.
Right to restriction of processing (art. 18 GDPR): right to request the suspension of processing.
Right to data portability (art. 20 GDPR): right to receive your data in a structured format and transfer it to another controller.
Right to object (art. 21 GDPR): right to object to the processing of your personal data.
Right to withdraw consent (art. 7 GDPR): right to withdraw consent at any time.
Right to lodge a complaint with the Data Protection Authority.

To exercise these rights, you can contact us at the email address privacy@[NOME AZIENDA] Roma.it or by post at our registered office address. We are committed to responding to your requests within 30 days.

8. DATA SECURITY

We adopt adequate technical and organizational security measures to protect your personal data from unauthorized access, loss or alteration. However, no method of transmission over the Internet or electronic storage is completely secure and we cannot guarantee absolute security.

9. CHANGES TO THE PRIVACY POLICY

We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal or regulatory reasons. The date of the last revision will always be indicated at the beginning of the document. We invite you to regularly consult this page to stay informed about our privacy practices.

10. CONTACT

For any questions or clarifications regarding this Privacy Policy or our personal data practices, please do not hesitate to contact us:

[NOME AZIENDA] Roma Roma
[INDIRIZZO]/a
[CAP CITTÀ], ITALY
Email: privacy@[NOME AZIENDA] Roma.it
Phone: [TELEFONO]